FAQs

Due to heavy number of orders daily our team strives to dispatch within 3-4 days of receiving the order. Based on courier connectivity, the product gets delivered anywhere between 3-4 days after dispatch. In exceptional cases which are beyond our control, there may be some delays. We will keep you updated through email, whatsapp and sms.

In my product colour is fading. Is this normal?

We use only standard dyes and chemicals giving it a good colour fastness. If the product is washed as per the wash care details provided on the product, there are very minimum chances of fading during the first 30 wash cycles.

I am not happy with the product. How do I return it?

In case you are not happy with the product, we will accept returns requests within 7 days of delivery. Refund will be processed only once the product is received back by us in safe and original condition.

Whether the colour appearing in the picture is exactly same as that of the product? 

We try to deliver same colour but sometimes colour might vary. 

If I need any modification in size of the product, will it be done?

In order to avoid this problem, we have given a clear size chart. We request you to measure your size properly before ordering the product. In case if the product is not matching with your size, then you can request for modification. But modification comes at extra charges and negotiated offline.

Through which courier service will you be sending the product? 

We use leading courier services such as FedEx,Aramex,Delhivery,Bluedart and India Post to deliver the products. The courier service will be chosen based on your location and the availability of courier services in that location. We may use aggregators for ease of logistics, your personal data may be shared with them.

What are the payment methods?

We prefer prepaid payment method such as Net Banking, Wallets, Credit/ Debit Cards, UPI,Cash-On-Delivery, Cash-Before-Delivery etc.

Is COD available?

We do have COD option. 

Whether printed copy of the bill is provided along with the product?

You will get a printed bill with the product. It will also be emailed to your registered Email ID.

Can I gift a product from your website? Do you have the facility gift wrapping?

Gift wrapping is available on request. Please contact our support for more info.

Whether you deliver the product to anywhere in India?

We deliver almost everywhere in India as long as there is courier connectivity.

What is the packing material used?

We use PP and PVC polybags for primary packing of the product, which is then packed in a Tamper Proof LD bag.

Do you provide any guarantee for your product?

Our products fall under 3 years guarantee. 

What if the size does not fit?

You can order a replacement or seek refund subject to return and refund policy.

What should I do if I don’t have a proper measuring tape?

Try ordering the nearest size that you feel will fit you.

What is your return policy?

Free Returns are entertained on all product. We dont charge you expenses for shipping, payment collection and packing.