Easy Size Exchange
EASY SIZE EXCHANGE POLICY OF ROMANO NX:
We offer our customers a simple, hassle-free, SIze Exchange policy. Our customers are valued not only at the time of sale but also through the subsequent stages of Size Exchange. Our policy is thoughtfully designed to ease up the process, save time and make you feel reassured about your order.
If you are not satisfied with the size of product that you have purchased on the Romano nx website, you have an option to raise size exchange request within 7 days from the date of delivery. Just fill the form below with Order id & the Size that you want to order. Our courier partner will pick up product from you within 4 business days from the date of request. The size that you ordered now will be dispatched to you in 6-10 business days (Tracking details will be sent to you by mail and sms). This service is free for all our customers. If the merchandise value of newly selected size is more than the originally purchased merchandise value, then you may have to pay the size difference amount to our courier partner at the time of delivery.
Please ensure that the product is returned with its original packing, box (if any), tags and any other material that came along with the product. The product must be in unused, unworn, unwashed, undamaged and in a salable condition as we cannot exchange products that show signs of use.
If these steps are taken, size will be exchanged successfully.